We may collect the following information:

• Full name

• Email address

• Phone number

• Billing information

• Appointment and booking information

• Coaching-related information voluntarily provided by clients

• Technical information such as IP address, browser type, and device information

Information may be collected when you:

• use our website,

• complete booking forms,

• purchase services,

• communicate with us,

• or participate in coaching sessions.

The website may also automatically collect certain technical information through cookies and analytics tools.

We use personal information to:

• provide coaching and consulting services,

• manage bookings and payments,

• communicate with clients,

• improve website functionality,

• maintain business records,

• comply with legal obligations,

• and protect the security of our services.

Payments are processed through third-party payment providers integrated with WIX Bookings.

The Company does not store full payment card details.

We do not sell personal information.

Information may be shared with trusted third-party service providers only when necessary for:

• website hosting,

• booking systems,

• payment processing,

• analytics,

• or legal compliance.

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

Personal information is retained only as long as necessary for business, legal, accounting, or operational purposes.

This website may use cookies and similar technologies to:

• improve website performance,

• analyze website traffic,

• remember user preferences,

• and enhance user experience.

Users may disable cookies through browser settings, although some website functionality may be affected.

This website may contain links or integrations with third-party services, including:

• WIX,

• payment providers,

• video conferencing platforms,

• and analytics tools.

We are not responsible for the privacy practices of third-party services.

Subject to applicable law, users may request:

• access to their personal information,

• correction of inaccurate information,

• withdrawal of consent where applicable,

• or deletion of personal information.

Requests may be submitted using the contact information below.

Services are intended only for adults aged 18 and older.

The Company does not knowingly collect personal information from minors.

Information may be processed or stored outside your province or country through third-party service providers.

By using the website, you consent to such processing where applicable.

We reserve the right to update this Privacy Policy at any time.

Updated versions become effective upon publication on the website.

SRO Management Consulting and Coaching Ltd.

[COMPANY ADDRESS]

Edmonton, Alberta, Canada

Email: [CONTACT EMAIL]

Phone: [PHONE NUMBER]